Synolink Inbox
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The AI inbox built for global teams.

Reply to customers on WhatsApp, LINE, WeChat and more — in 35+ languages, with every conversation synced to your CRM.

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  • All channels, one inbox
  • AI refine, translate & send
  • Broadcast + contact management
  • WhatsApp, LINE, WeChat
Synolink AI

AI in every corner of your workflow.

Synolink AI works across Inbox, CMS, and EHR — so your team can focus on what matters.

01

Incoming, in your language

Every message arrives already translated — no copy-paste, no guessing.

In

안녕하세요, 내일 예약 가능한가요?

KoreanWhatsApp

Hi, is tomorrow available for booking?

Translated instantly
KO → ENevery message, as you read

5m

Signup to first reply, no delay

35+

Languages, auto-translated

-40%

Response time, on average

99.9%

copy & paste, Ever.

Live demo

One screen for every conversation.

Channels left, conversation in the middle, context right — with auto-replies and translation built in.

AI Assist

Your words, their language.

Detects the customer's language, fixes your draft, sends it in theirs.

AI Assist

Customer language: Spanish · auto-detected

Your draftEnglish

we hav 2pm and 4:30 open tomorow, want me book you in? |

Corrected & translatedSpanish

¡Sí! Tenemos citas disponibles mañana a las 2:00 y a las 4:30 PM. ¿Le reservo una?

Grammar fixedTranslated to the customer's language
CRM Sync

Every conversation, on the record

Contacts, tags and history update themselves as you chat.

YT

Yuki Tanaka

JapaneseWhatsAppRepeat customer
VIPBookingFollow-up
  • Broadcast sent · Appointment ReminderToday
  • Contact updated · name & tags changedMon
  • Inbound contact created via WhatsAppJun 28

Updates itself as you chat — nothing to type in

Broadcast

Campaigns to every channel at once

One message to every channel — translated per recipient.

New broadcast

✨ July promo — 20% off all bookings this week. Reply here to grab a slot!

  • WhatsApp
  • LINE
  • Email
1,240 recipientsAuto-translated into 6 languages

How it works

From scattered channels to one organized inbox — in three steps.

  1. 01

    Connect your channels

    Link WhatsApp, LINE, WeChat, Instagram, email and more in minutes.

  2. 02

    Read in your language

    Every incoming message lands already translated. No copy-paste, no guessing.

  3. 03

    Reply & resolve

    Type naturally — assist corrects and translates before it sends. Saved to CRM.

Connect every channel your customers use

  • WhatsApp
  • LINE
  • WeChat
  • Instagram
  • Messenger
  • Telegram
  • SMS
  • Email

Why teams switch to Synolink

From scattered channels to one organized inbox — in three steps.

The old way

  • Translation tool — separate
  • Support inbox — separate
  • Broadcast tool — separate
  • CRM — nothing in sync
4 tools4 billsNothing in sync

With Synolink

  • Unified inbox for all channels
  • Auto translation
  • Send assist — correct & translate
  • Broadcast + contact management
One workspaceOne billEverything in sync

More than an inbox

  • Template editor

    Pre-approved WhatsApp templates, with variables.

  • Tags & segments

    Slice contacts for targeted broadcasts.

  • Opt-in & safety

    Consent and blocklists, handled for you.

  • Team inbox

    Assign and hand off conversations.

Trusted by 120+ teams worldwide

Works with the rest of your stack

Connect Synolink modules and the tools you already use.

  • Synolink CMS
  • Synolink EHR
  • Synolink CRM (soon)
  • Slack
  • Email
  • Interpreter
  • Excel

Reliable & secure by default

Enterprise-grade infrastructure, made simple for small teams.

  • 99.9% uptime

    Reliable messaging that stays online, even at peak volume.

  • Data security

    Encryption in transit and at rest, role-based access control.

  • Privacy-ready

    Built with data-protection best practices from day one.

Frequently asked questions

Which channels are supported?

WhatsApp, LINE, WeChat, Instagram, Messenger, Telegram, SMS and email — every conversation lands in one inbox, translated as it arrives.

How accurate is the AI translation?

Translations are tuned for customer-service conversations and keep the original message alongside, so your team can always check the source text.

Does send assist change what I write?

It fixes grammar, spelling and tone, then translates. You see the corrected version before it sends and can edit or send your original instead.

Can we connect our existing tools and CRM?

Yes. Synolink CMS and EHR connect out of the box, and contacts, tags and history stay in sync as you chat. Synolink CRM is coming soon.

Is customer data secure?

Data is encrypted in transit and at rest, access is role-based, and the platform is built on enterprise-grade infrastructure.

How can I use the service?

Choose and subscribe to one of our available plans to get started.

Bring every conversation into one inbox.

Connect your channels in minutes — read and reply in any language.

Start FreeBook a Demo
  • No credit card required
  • Free plan
  • Cancel anytime