Data collected

• Account info (name, email, tenant/business info)
• Billing info (typically handled by payment processor)
• Usage logs (IP, access logs, event logs)
• Message data and attachments (may contain personal data)
• Cookies/analytics (if used)

Purposes of processing

• Account setup/authentication, channel connection, message delivery
• Translation (if enabled), customer support, billing/settlement
• Security, fraud prevention, compliance

Legal basis (as applicable)

• Contract performance, legitimate interests, consent, etc. (depends on jurisdiction)

Sharing / processors / sub-processors

• Hosting/cloud, email delivery, payment processor, translation vendor (if used), monitoring/log tools
• Cross-border transfers (countries, safeguards) if applicable

Retention & deletion

• Retention principles and durations (or "term of service + statutory requirements")
• Deletion procedures

User rights

• Access, correction, deletion, restriction/objection, withdrawal of consent
• Contact method for requests

Security measures

• Access controls, encryption, audit logs, incident response, responsible contact

Children

• Not intended for children/minimum age statement (as applicable)

Updates

• Effective date, how changes are announced